General conditions



The price and / or reservation of the services that make up the tour are subject to modifications without prior notice when there is an alteration in the services, changes in the costs or in the expected exchange rates, for reasons not attributable to the parties.

All amounts paid before the final confirmation of the services are collected as a reservation. The final confirmation of the respective services and prices will occur with the issuance of tickets and / or service orders and the corresponding billing.

Credit operations must meet the own requirements set for them. Otherwise, the interested party must complete the payment of the balances in the terms and conditions established in the contract.

In no case, the company is responsible for measures beyond its control, read government regulations, decrees and other resolutions that affect the price previously agreed.


Accommodation in the hotels mentioned in the itineraries or others of equal or greater category, occupying single, double, triple rooms, etc. According to the chosen rate, with private bathroom and taxes. Meal plan as indicated on each occasion. Visits and excursions mentioned. Transfers to and from airports, terminals and hotels, when indicate.

The expected number of accommodation days taking into account that the hotel accommodation day is computed from three pm (15hs) on the day of admission and ends at ten am (10 am) the next day, regardless of the time of arrival and output and full or fractional use thereof. The duration of the tour will be indicated in each case taking as the first day, the departure and as last included the day of departure of the destination, regardless of the departure or arrival time on the first or last day.


Extras, drinks, laundry, tips, boarding fees, service fees, VAT and other current and / or future taxes or aliquots modifications thereof, or any service that is not expressly indicated in the order of service issued by the travel agent.

Stays, meals and / or additional expenses or damages caused by cancellations, delays in the departures or arrivals of the means of transport, or for unforeseen reasons outside the company.

Feeding en route, except those that were expressly included in the programs. Expenditures, interest, current or future taxes or aliquots modifications, in credit operations.


The company reserves the right to have any passenger whose conduct, manner of operation, health status or other serious reasons at the discretion of the tour leave the tour at any point thereof.

The company, cause danger or cause discomfort to the other travelers or may spoil the success of the excursion or the normal development of it.


For travel it is necessary to comply with the legislation in force in each case. It is the sole responsibility of the passenger to have the current and necessary personal and family documentation, as well as to comply with the sanitary regulations required by the competent authorities for their trip. For this purpose, the passenger must verify the requirements for their trip before the corresponding authorities such as migration, border health, customs, embassies, consulates or diplomatic representations.


In case of withdrawal of credit operations, the amounts paid for the report, administrative expenses, stamping and interest will not be reimbursed. In the case of withdrawal that affects services contracted in firm by the agency, their reimbursement will be subject to the contractual conditions under which the respective providers provide their services.

In all cases of reimbursements, the agency may withhold the price of the expenses incurred plus the commission of ten percent of the services contracted with third parties. Any cancellation and / or modification of air, sea or land routes are subject to the conditions of the providers of said services, read airlines, of cruises, ferries, trains, communities, lodgings, etc., and this company acts only as an intermediary, being the service provider the one that sets the parameters, inherent costs and terms of application for said eventualities.


The provisions of the previous point apply. Notwithstanding this, in these cases only the proportion of the price corresponding to the terrestrial services (hotel, pension, excursions) determined by the organizer will be refunded, according to the modality with which the service providers operate.


The right conferred on the client by the tourist services contract may not be assigned or transferred to other persons in any case.


The company expressly declares that it acts as an intermediary in the reservation or contracting of the different services linked and included in the respective tour or reservation of services: hotels, restaurants, means of transport or other providers. The company is not responsible for the events that occur due to a fortuitous event or force majeure, climatic phenomena or events of nature that occur before or during the development of the tour that prevent, delay or in any way impede the total or partial execution of the benefits committed by the company, in accordance with the provisions of the Civil Code.


The company reserves the right, for technical or operational reasons, to totally or partially alter the daily order and / or services that make up the tour, before or during the execution thereof. Unless expressly stated otherwise, the stipulated hotels may be exchanged for another of the same or greater category within the same urban center without any charge to the passenger. Regarding these variations, the passenger will not be entitled to any compensation.

The company may cancel any tour when any of the circumstances set forth in Article 24 of Decree No. 2182/72 is configured.

Once the trip has begun, the suspension, modification or interruption of the services by the passenger for personal reasons of any kind, will not give rise to any claim, refund or refund.


Any question that arises on the occasion of the celebration, fulfillment, breach, extension or termination of this contract, may be submitted by the parties to the resolution of the Arbitral Tribunal of the Argentine Association of Travel and Tourism Agencies and / or Arbitration Courts that work in their Regionals. In case of submission of said jurisdiction, the contracting parties are subject and accept as accepted all the conditions established by the Arbitration Court Regulations.


This contract and, where appropriate, the provision of services, will be governed exclusively by these general conditions, by Law N ° 18.829 and its regulations and by the Brussels Convention approved by Law 19.918. The present general conditions together with the remaining documentation that is delivered to the passengers will conform the Travel Contract that establishes the aforementioned Convention.


The passenger declares to know and accept the clauses and general conditions of the services when making the reservation.